Answer from owned knowledge
Your HEA answers questions using approved content — articles, FAQs, product pages, and documentation — with clear boundaries when evidence is weak.
Use governed AI and automation to create on-brand content from real signals, talk with visitors, provide your services and keep every relationship moving. One system for companies, agencies and nonprofits—without the usual stack of AI and GTM tools.
Every answer draws from your approved content and services, within clear boundaries.
The AI agent your customers talk to. The Chief of Staff you and your team work with.
Conversations build your Town Hall (CRM) and reveal what needs attention next.
Create on-brand content and campaigns from real signals and approved knowledge. Focus on the work that matters next.
A Human-Enhanced Agent (HEA) is an AI agent built from your content, speaking in your voice, and governed by your rules.
Read the foundational article →Don't let visitors leave without answers.
Your AI answers from your own knowledge, 24/7.
Save sales and marketing teams hours with governed AI automation.
Qualify, capture, hand off, and follow up — automatically.
Capture, nurture, and grow customer relationships.
Every conversation can feed the relationship lifecycle.
Engagement is moving from pages to agentic conversations. Visitors expect answers, guidance, and action — not navigation. A Human-Enhanced Agent turns every visit into an intelligent, governed conversation.
Your HEA answers questions using approved content — articles, FAQs, product pages, and documentation — with clear boundaries when evidence is weak.
Governed skills detect intent, qualify visitors, and guide them toward the right next step — booking, download, or contact.
Every meaningful conversation captures contact information and feeds it into your pipeline — automatically, with consent.
Your team sees what visitors ask, what they need, and where conversations drop off. Real intent data, not guesswork.
From conversation to action
Town Hall brings connected conversations, email and saved meeting notes together around each relationship. Ask your Chief of Staff what matters now, prepare the next step and confirm before anything is sent.
Connected conversations, email and recorded meetings provide the signal.
Keep people, organizations, notes and next actions together.
See cases, upcoming work and relationships that need attention.
Review the prepared follow-up before anything is sent.
Teams need a CMS for AI-native conversations — not just prompts, but content, voice, permissions, skills, audit, and improvement loops.
The AI Foundry automatically compiles your pages, documents, and PDFs into a governed agent — complete with your brand voice, personality, and structured skills. No prompt engineering required.
One script tag and your AI agent is live. The platform automates staging, preview, and production promotion — with instant rollback if anything goes wrong. No dev team needed.
Your AI agent answers visitor questions, qualifies leads, captures contact details, books meetings, and hands off to your team — all automatically, 24/7, grounded in your approved content.
The AI automatically clusters topics, flags trending questions, detects intent patterns, and surfaces content gaps — turning raw conversations into actionable business intelligence.
AI feeds leads from all channels into your Town Hall (CRM) pipeline automatically. It generates marketing content from real visitor interactions, suggests campaign ideas, and keeps chat, email, WhatsApp, and commerce in sync.
Governance, compliance, and data boundaries are built in — not bolted on.
Transparency, oversight, and human escalation are architectural defaults — not afterthoughts.
Private content is encrypted at rest, public content stays verifiable, and deployment boundaries are explicit.
Conversation and skill activity can be reviewed, consent flows are explicit, and your team keeps the improvement loop visible.
Curated knowledge. Dynamic context. Governed action.
HEA-World’s AI Harness supplies each agent with the context it is allowed to use. It exposes only approved skills and tools, while keeping important actions under human control.
The stable foundation your customer-facing HEA represents.
Knowledge · Brand · Services · Identity · Rules
Current organizational context assembled from authorized work.
People · Relationships · Conversations · Signals · Next actions
Connects the right context to the right capability—with permissions and human confirmation.
Retrieval · Memory · Skills · Tools · Permissions · Confirmations · Audit
Uses approved knowledge, voice and services to talk with visitors.
Assembles authorized work context to clarify priorities and prepare the next action.
One governed AI Harness. Dynamic context. Many ways to put it to work.
One HEA can start on your website and grow across channels: chat, email, WhatsApp, commerce, and future voice or physical interfaces — with the same knowledge, voice, and governance.
Teams need operational AI without bespoke engineering. Sales, support, Town Hall (CRM), commerce, and content automation — without a complex custom AI project.
"Our HEA doesn't just automate work. It gives the whole team a shared understanding of the business."
HEAs have changed the way our team works day to day. Our CRM is kept up to date, so we can review the same overview together and focus on the cases that need our attention. New content and campaign ideas are brought to the team for discussion instead of always starting from a blank page. And there is real peace of mind in knowing that customers can still get reliable, trustworthy answers when everyone is busy. Because we all work with the same AI and the same business context, we understand each other — and the business — much better. Our HEA doesn't just automate work. It gives the whole team a shared understanding of the business. And perhaps most excitingly, it feels like we now have a foundation to genuinely innovate how we interact with our customers in the years ahead.— Entrepreneur
Built on trusted AI infrastructure
OpenAI
Mistral
Google
Cloudflare
Vercel
Stripe
Clerk
Upstash
Free to start.
Want an HEA and need a partner? Ask one of ours.
Create, govern, and deploy your AI agent in minutes — free to start, built to scale.
Your Content. Your AI.
Your Voice. Your Services.
